Bamacon Engineering plc

Customer Feed Back Survey Form

Dear esteemed client:-

In our effort to implement a quality management system for the processes within our company, we here by request your good company to fill out this brief questionnaire in a one week period. Thank you!

Client Name *

Project Name *

Date (the questionnaire is filled out) *

Project Status (Complete / On Progress) *

Complete
On Progress

Issue

Rate 1 to 4

1. Performance According to Time Schedule *

1	2	3	4
Item #1 1	Item #1 2	Item #1 3	Item #1 4

Remark : Adherence to Delivery Schedule, Schedule tracking before it’s too late, Frequency of delays, etc

2. Cost *

1	2	3	4
Item #1 1	Item #1 2	Item #1 3	Item #1 4

Remark : Updating stakeholders on financial health of the project, cost of construction with regards to current market value, Effective procurement bidding to minimize project cost for variation works

3. Construction Quality and Quality Control *

1	2	3	4
Item #1 1	Item #1 2	Item #1 3	Item #1 4

Remark :Project progressing as per client specification, regular onsite inspection at crucial stages of the project, major reworks that impact schedule by days, Conducting the required tests and sample taking timely as per contract specification

4. Competent Personnel, Quality of Materials and Equipment Used *

1	2	3	4
Item #1 1	Item #1 2	Item #1 3	Item #1 4

5. Site Management *

1	2	3	4
Item #1 1	Item #1 2	Item #1 3	Item #1 4

Remark :Over all site office, store, scrap material, compound & security management

6. Safety & Risk Management *

1	2	3	4
Item #1 1	Item #1 2	Item #1 3	Item #1 4

Remark :Safety during and after project implementation, legal and regulatory compliance, accident measurement

7. Sustainability *

1	2	3	4
Item #1 1	Item #1 2	Item #1 3	Item #1 4

Remark :Environmental concern in view of emissions, water/energy savings, waste management system, etc

8. Communication *

1	2	3	4
Item #1 1	Item #1 2	Item #1 3	Item #1 4

Remark :Reports submitted regularly, are complaints resolved immediately

Additional comments or suggestions

Note .

Please feel free to contact us if you need .

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